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3 Types of Traffic coming to your Website

12 Jul

If you use Google Analytics as religiously as I use it then I’m sure that you know how to check traffic statistics about your website.  One area that is important for people to understand is the types of traffic that websites can generate hits from and how to apply this knowledge into growing your own website’s traffic.  After all, it’s all about traffic when it comes to a website.  The traffic sources that a website can have fall into 1 of 3 categories including traffic from search engines, referring sites and traffic that comes directly to your website.  The good thing is that Google Analytics tracks them all!

  • Search Engines – This includes your standard search engine delivered traffic from Google, MSN, Bing, Yahoo! and all the others.  What defines search engine traffic is that it’s delivered by people searching keywords on a search engine to find web page on your website.
  • Referring Sites – This includes traffic from any website that refers traffic to your website.  If your blog or website is in other people’s blogs or websites and they click on your link and come to your website Google Analytics will add these hits as referral traffic.
  • Direct Traffic – Direct traffic, just like it sounds is traffic that is coming directly to your website by either typing in your website URL or clicking on a direct link going straight to your website.  As you build more trust with readers on your website or blog you may see the direct traffic statistics come up.

Ultimately, these are three ways of getting traffic and its best to not get them confused.  Understanding the key differences between them shows you insights into where you can improve your website’s traffic and keep people coming back for more!

Understanding the Google Analytics Dashboard

25 Jun

Google Analytics is one of those applications that you can use for your web analytics data collection.  Understanding how to use the application for your own needs does present a learning curve for beginner users and the first thing to understand other then how to install the Google Analytics tracking code is understanding how to use the dashboard in your Google Analytics account.  So let’s explore the Dashboard in greater depth inside your Google Analytics account.  In this article I am going to cover the following areas of the dashboard…

  • Site Usage
  • Visitors Overview
  • Content Overview
  • Traffic Sources Overview
  • Map Overlay
  • Goals Overview

Site Usage

The Site Usage area in the Google Analytics dashboard contains a wealth of useful statistics that quickly allow you to check the latest happenings on your website.  The metrics included in this area are visits, pageviews, pages per visit, bounce rate, percentage of new visits and average time on site.

Visitors Overview

The Visitors Overview area in your Google Analytics dashboard gives you a snapshot of the number of your visitors.  This is not the same metric as visits in the Site Usage area because this shows you the number of visitors who came to your site over a given period of time.

When you click on “View Report” this will take you to a more detailed page with details of your visitors, visitor segmentation and specifics about the browsers, connection speed, map overlay and other data related to your visitors and their visitors to your website.

Content Overview

Some websites like blogs, forums and for those of you publishing articles on your websites are all about content so it’s only fitting that it deserves its own place in the Google Analytics dashboard.  The focus of the content overview section is tracking hits and metrics related to how people are accessing and viewing your content and where they came from.  In here you can track the entrance keywords, entrance sources, entrance paths and more information about how people have viewed your content.

Traffic Sources Overview

Just as it sounds, the Traffic Sources Overview allows to you see various types of traffic that your website has coming into it from search engines, directly (meaning that people came in directly to your site by typing your domain name), referring sources and other traffic sources like Twitter and Feedburner to name a few.  You can check the top traffic sources for your website and see how it’s performing and the most popular keywords that people are using to find content on your website from search engines like Google, Yahoo!, MSN and others.

Map Overlay

The Map Overlay section in the Google Analytics dashboard gives you an easy to use graphic representation of where your website’s visitors are coming from in the world.  Clicking “view report” gives you an enlarged version of a map of the world and when you hover over a country that recorded hits on your website you’ll see numbers associated to visitors from a country.  What you’ll also notice is that the countries that had traffic coming to your website are ranked in terms of who supplied the most amount of visitors to the least.

The Goals Overview

The Goals Overview section of the reporting that Google Analytics offers is dependent on the fact that you have setup goals for your website.  If you’ve never setup a goal in Google Analytics before then this will not come into play just yet.  I will not get into setting up goals in Google Analytics in this article but needless to say the Goals Overview section provides a snapshot of the success of current goals you are tracking in Google Analytics on your website.  Clicking on the “view report” link for the Goals Overview section provides you additional information about your goals including your goal conversion rate and Total goal value calculation.

There is a wealth of knowledge that you can learn about your website stored in web analytics platforms like Google Analytics.  It’s just a question of mastering the user interface and understanding information about your website and will help you to move around and do more advanced things in Google Analytics faster, easier and with greater confidence.

How to Install Google Analytics on your website

21 Jun

Being an avid and interested user of web analytics platforms in general I’ve managed to install Google Analytics a number of times in various ways.  Many first timers get confused with the documentation that Google Analytics gives or the code provided.  Then you’ve got the problem of trying to decipher the standard reports that Google Analytics provides to you.  All is not lost!  Depending on where you are in your implementation or understanding of Google Analytics this article will walk you through the finer points of getting everything setup.

Getting a Google Analytics Account:

First things first, if you haven’t signed up for a FREE Google Analytics account you will need to do this first.  Click here to do this now! Once you do this you can move onto the following steps.

Creating a Website Profile

The first step that you need to take once you have your Google Analytics account is creating a website profile.  A website profile allows you to define the domain name that you are going to be tracking and whether it’s an existing domain name from your Google Analytics account or a new one.  To create a website profile for the domain name you want to track you are going to need to take the following steps…

1.  Click the “Add Website Profile” link

2. Fill out the information for your website’s domain name

3. Click the “Finish” button

Getting the GATC (Google Analytics Tracking Code) from Google Analytics:

Now that you have an account open with Google Analytics and you created a website profile you are going to need to generate the Google Analytics tracking code that you will later add to your website and do get this you will need the Google Analytics Tracking Code.  To do this you will need to do the following…

1. Click “Edit” next to the website you’ve setup.

2. On the “Profile Settings” page for your website click the “Check Status” link which will take you to the “Tracking Code” page.

3.  The Google Analytics Tracking Code comes available in 3 options including Standard, Advanced and Custom

The Standard Google Analytics Tracking Code comes with the ability to be used on a single domain name (This is the option most beginners should choose), one domain name with will multiple subdomains or multiple top-level domain names.

The Advanced Google Analytics Tracking Code comes with the built in ability to be used on a single domain name (This is the option most beginners should choose), one domain name with will multiple sub domains or multiple top-level domain names or tracking websites built for mobile phones and devices that use either PHP, ASPX, JSP or Perl coded web pages.

The Custom Google Analytics Tracking Code comes with a copy and paste functionality so that you can use this however you see fit.  This option is more for the advanced user who is comfortable with coding so I personally would NOT recommend this option for beginners.

Implementing the Google Analytics Tracking Code

Google Analytics recommends that you copy and paste the snippet of code into the head section just before the end </head> HTML tag on the pages in your website.

<script type=”text/javascript”>

var _gaq = _gaq || [];

_gaq.push(['_setAccount', 'UA-#######-#']);

_gaq.push(['_trackPageview']);

(function() {

var ga = document.createElement(’script’); ga.type = ‘text/javascript’; ga.async = true;

ga.src = (‘https:’ == document.location.protocol ? ‘https://ssl’ : ‘http://www’) + ‘.google-analytics.com/ga.js’;

var s = document.getElementsByTagName(’script’)[0]; s.parentNode.insertBefore(ga, s);

})();

</script>

Once you’ve got this added you will need to go back into your Google Analytics account and click the “Save and Finish” button.  This will cause Google Analytics to verify the tracking code installed on your website and you’ll be able to capture the core metrics of your website.

The Scope of Visitor Engagement in Google Analytics

18 Jun

Google Analytics uses a model that they refer to as the “scope of visitor engagement” that is comprised of 3 levels…

  • Visitor – At this level, we are tracking the people visiting your website
  • Session – At this level, we are tracking the period of time which people are on the website
  • Page – At this level, we are tracking the pages that the visitors are looking at through either a page view or an event

Each visitor that comes to your website has these 3 levels of interaction with your website’s web pages when you are using Google Analytics to track visitors.  Another bonus to having 3 separate levels are that it allows you when using custom variables to focus on a specific level and depending on which level you are interested in the following custom variable are available…

  • Visitor-level Custom Variables
  • Session-level Custom Variables
  • Page-level Custom Variables

So, now that we know this I am going to tie it all together for you.  Every visit made to your website generates a session and in this session the visitor visits various web pages on your website.  Using custom variables allows you to drill into specific levels of visitor interaction and gain a deeper appreciation of how customers access your website.

Using Annotations in Google Analytics to manage changes on your website

30 Jan

Google_Annotations_01_web

Being an avid lover of Google Analytics allows me the ability to stay on top of the latest changes to the web analytics platform.  They recently added the ability to add annotations to the web analytics data that you collect about your website which is now available on all Google Analytics accounts.  This is really a very useful improvement to Google Analytics and for anyone developing a website over a period of time it’s pretty valuable.

So what’s the big deal with Annotations?

Annotations give you a way to mark a specific day on your Google Analytics account to track and manage changes you are making to a website.  In the past I’ve found myself saying “How do I know that this change I am making to my website is a good change or a bad change?” and that answer largely went unanswered until now.

Now you can add annotations to days when you’ve made changes to your website and know exactly what day a change was made when you look at your web analytics.  It’s very useful if you are from the school of thought in web development that when you change your website it does have an effect on your visitors.

How to add Annotations in your Google Analytics Account

So now that you understand how annotations can be used to help you and your website let’s talk about actually how you can set them up and use them in your Google Analytics account.  First of all, you’ll need a Google Analytics account.  Click here to get an account if you don’t already have one and once you’ve got one simply take these steps…

  • Login to your Google Analytics account
  • Click on your website’s website profile
  • Click the down tab located in the main dashboard visits area
  • Click the “+ Create new Annotation” link
  • Enter the date of the annotation, add an annotation a.k.a. “a note”, select whether you want the annotation “Shared” or “Private” (You would select “Shared” if you had were sharing the annotation among other people who have access to the Google Analytics account and website profile you are setting annotations on specifically)
  • Lastly, click “Save” and you are now done creating an annotation

Google_Annotations_02_web

Now that you’ve got it the annotation created you can view it by selecting the day you created the annotation on or a range of days that contain the annotation.  When it’s all said and done the ability to add annotations in Google Analytics can help you identify changes that you made to your website and the outcome of those changes giving you greater insight into what your website is doing and how it’s doing it.

Luc Arnold