Spicy Web Designer Interview with Bistrian IOSIP of Supraelastic

Bistrian IOSIP is a web designer from Galati, Romania who started Supraelastic, a small web design studio. Even though Bistrian is the only full-time employee of the company currently (the other two are contract/part-time) this web design studio produces some amazing web design. The web design firm boasts excellent on-time delivery and post-implementation support to its clients and focuses on results.

1. How long has your web design firm been in business?

To be honest all started a long time ago, like 8 years back to be more precise. I was a started using Geocities page builder in an internet cafe and a few months later got employed for the 1st time as web designer. From that point things evolved fast.

Most of my experience was spent as freelancer. Few years ago I was started full-time freelancing as bistrianiosip.com than migrated recently to the agency title. Sounds fancy, we prefer to describe ourselves as a small but powerful creative team. The company is registered in 2008 so we’re quite fresh as an agency.

2. Where are the majority of your clients from?

Our clients are spread worldwide but I’ve been working mostly with US, Canadian and some UK customers.

3. What kind of experience can a potential client expect from your web design firm?

First off professionalism, fast turnaround and respect for the deadlines. Second we really talk a lot, we do our homework researching the competition and we focus on delivering results.

4. What is the biggest challenge that your web design firm has faced?

We are facing our biggest challenge right now, we’re planning and working on two free web apps which we are planning to launch in a few months.

5. How many people does your web design firm employee? Part-time? Full-time? Contract?

We are only three people right now; however I am the only one full-time employee at this point.

6. How do you set your company apart from the rest of your competition?

So far I’ve succeeded to amaze my customers with a bullet-proof service, on-time delivery and post-delivery support. Seems that there are so few people that care what’s happening after they deliver a project that I am always getting greetings for the service and support I provide as well as for the quality of the work.

7. How do you go above and beyond to service your clients better?

I always considered that my work doesn’t end when I hand in the files and collect the payment. I always tried to help and be very responsive even if the customers encountered any further after-delivery issue, no matter if it was someone else’s fault or lack in attention.

Anyway I am always happy to see my solutions working on-line and delivering the expected results. That’s the true happiness for me.